UNCONDITIONAL GUARANTEE (excludes sales to dental laboratories):  We guarantee your complete satisfaction with the workmanship and materials of the appliance you purchased.  If, for any reason, the appliance is not acceptable at the time of receipt or at the time of insertion, we shall adjust, repair or replace the appliance at no charge.  Simply return the prosthesis together with an explanation of the problem and your request for either adjustment repair or replacement.

LIMITED LIFETIME WARRANTY:  The oral appliance you purchased is warranted against defects in workmanship and materials over the patient’s lifetime.  The repair or complete replacement of the appliance is covered.  Exceptions are orthodontic appliances, acrylic splints and Class II medical devices for snoring and sleep apnea which are not included in the warranty.  Also, cosmetic porcelain/resin restorations, gold (old gold to be returned with work authorization), denture teeth will be warranted for two years, the denture base for four years.  After two years, replacement cosmetic appliances and after four years, dentures will be constructed at 50% fee reduction, gold and teeth priced at prevailing prices.

Cash refunds, temporary replacements, costs incurred for removal or reinsertion, cost incurred by another laboratory, breakage due to accident, neglect, abuse, failure of supporting bone, tooth or tissue structure, or improper oral hygiene – none of the aforementioned are covered under this warranty.

To validate the warranty, the following conditions must be met:

1. The appliance must be sold directly to a licensed dentist and inserted by the dentist.
2. The patient must comply with a semi-annual oral exam and oral hygienic program by a licensed dentist and documented by said dentist on the schedule (below).
3. If recommended by attending dentists, all relines must be provided by the laboratory of origin.

To make a claim under this warranty, send the prosthesis, the completed work authorization and the completed maintenance schedule to the address on the front of this invoice.

This warranty is in lieu of all other warranties either expressed or implied and may not be modified by any agent, employee or representative of the laboratory.